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Privacy Policy

Effective date: October 4, 2026

Last updated: October 4, 2026

This revision replaces the Privacy Policy last updated September 28, 2026.

This Privacy Policy describes how Lecture Hat, Inc., a Delaware corporation ("Lecture Hat," "we," "us," or "our"), collects, uses, discloses, and protects personal information in connection with our websites at https://lecturehat.com and https://askcactus.com, our iPad and desktop applications, our browser extensions, and any related service that links to this Policy (collectively, the "Services"). The Services are offered in the United States to individuals 18 years of age or older.

Roles depend on who actually determines the purposes and means of each processing activity and on applicable law. For individual account administration and other purposes we determine, Lecture Hat is a controller where applicable data-protection law assigns that role. State-law obligations, including the California Consumer Privacy Act, apply where their coverage requirements are met; listing state rights does not mean every law applies to every account. When we process covered institutional data on an institution's documented instructions, we act on its behalf under the executed Data Processing Addendum. That agreement supplies required contractual safeguards; signing or labeling it does not by itself determine GDPR roles or make every account, billing, or security operation institutional processor activity. We have not appointed an EU or UK Article 27 representative. Institutional users should also read their institution's notice.

The Services are in Public Beta, and this Policy applies to it in full; non-privacy beta terms are in our Public Beta Terms. Course Pilot terms may add to or narrow the processing permitted inside that course, and this Policy remains the baseline notice of our processing. The Lecture Hat Browser Extension, listed in the Chrome Web Store as Lecture Hat Study Companion, is governed by the separate Browser Extension Privacy Policy and Study Companion Terms of Service. Their collection and Limited Use restrictions continue to govern all data obtained through the Extension, including after import into a Lecture Hat account. This Policy supplies the account notice and other processing details without expanding those permissions.

We collect personal information when we have a reason to do so: to provide the Services, communicate with you, and keep the Services secure and useful. We aim to collect only what those purposes require, keep it only while we have a reason to keep it, and give you control over what you share and delete. This Policy explains those practices and your choices.

1. Information We Collect

We receive information in three ways: information you provide, information collected automatically when the Services operate, and information from outside sources you authorize.

1.1 Information You Provide to Us

  • Account and profile information. We ask for a first name, email address, and date of birth for the 18+ check. A last name and uploaded profile photo are optional. Clerk handles sign-in by one-time code or Google and stores the authentication record and profile metadata, including the retained date of birth.
  • Content information. The notes, notebooks, files, uploaded audio or video, transcripts, chats, handwriting, annotations, flashcards, practice answers, code submitted for execution, and version history you create or upload can contain information about you or other people. We call these and derived indexes, concept maps, and knowledge graphs "Account Content."
  • Payment and transaction information. Stripe collects payment-instrument details directly. We receive subscription status and limited billing and transaction metadata, which may include the last four card digits. We do not store your full card number.
  • Communications with us. We receive the information in your support requests, feedback, forms, and survey responses. Include only information relevant to the request.

1.2 Information We Collect Automatically

  • Log and device information. Browsers, devices, and servers make information available such as an IP address, browser and operating-system details, language, referring URL, timestamps, requests, and errors. Security providers may infer a country or region from an IP address; we do not request GPS location.
  • Usage and transactional information. We record operations needed for billing, usage limits, service quality, and security, including AI request and recording counts, model and token usage, and account changes.
  • Cookies and stored information. Browser cookies and local stores support sign-in, preferences, cached content, drafts, and offline edits. Our Cookie Policy describes the items and your controls.
  • Application information. The iPad authentication SDK transmits a vendor-scoped Apple device identifier, device and operating-system details, app version, IP address, and session metadata. Camera access supports the scanner and microphone access supports Live Subtitles. Permission to use a feature does not make its data public.

1.3 Information We Collect from Other Sources

  • Third-party sign-in. If you use Google sign-in, Clerk receives the login information and profile fields Google supplies through that sign-in flow.
  • Course and institutional information. A teacher may create a class, invite you, or provide assignments and course materials. Class submissions can include scores, annotations, academic-integrity indicators, and teacher feedback. The separate Extension Privacy Policy describes course materials, grades, submission feedback, and optional Canvas Inbox messages copied through your own Canvas session.
  • Payments and referrals. We receive transaction updates from Stripe and referral codes and account attribution when you use a referral invitation.

The information we receive depends on the features you use and the sources you authorize. The Services are not intended for protected health information; avoid uploading health records or other sensitive information that a study feature does not need. Contact us if you need help removing such information.

2. Categories of Personal Information (California Notice at Collection)

This table summarizes the categories we collect, where they come from, why we use them, recipient categories, and retention. It provides a California-style notice at collection where that law applies. Section 5 names principal providers, Section 10 explains cleanup and backups, and the Extension has its own notice for Canvas and shared-page information.

CategorySourcesBusiness or commercial purposeCategories of third partiesRetention
Identifiers and customer records: name, email address, identity-provider user ID, date of birth, profile photo, IP addressFrom you; automatically from your deviceAccount creation, authentication, 18+ age check, security, communicationsIdentity provider; network-security provider; email-delivery provider; collaborators and referring users as described in Section 5.3While needed for your account or content; account deletion has a 30-day grace period, followed by cleanup. Backup and legal exceptions are described in Section 10. IP addresses in operational logs remain until rotation
Customer records and commercial information: subscription status, last four digits of a payment card, billing metadataFrom you; from our payment processorSubscriptions, payments, invoicing, fraud preventionPayment processorFor account and billing administration; Stripe may separately retain transaction records under its own legal obligations and privacy policy
Sensitive personal information where applicable: account identifiers with authentication credentials or session tokens; contents of private communications imported from CanvasFrom your authentication session; from the institutional account you direct the Extension to useAuthentication and session security; storing, indexing, and answering questions about communications you choose to importIdentity and network-security providers for authentication; hosting and AI providers for imported communication contentSession tokens are short-lived and refreshed during an active session; cached authentication context follows device controls. Imported communications: While needed for your account or content; account deletion has a 30-day grace period, followed by cleanup. Backup and legal exceptions are described in Section 10
Internet or other electronic network activity: device and request, error, and security logsAutomatically from your deviceSecurity, rate-limiting, abuse investigation, product improvementNetwork-security providerUntil overwritten by size-based operational-log rotation; longer where a documented security or legal incident requires it
Electronic network activity and commercial information: AI feature and model use, token counts, costs, timing, usage quotas, and rate-limit eventsGenerated from your use of the ServicesUsage metering, billing, quotas, service operation, and abuse preventionHosting and backup providersStored in account-linked databases, with no automatic age-based expiry. Account deletion, backup, and legal exceptions follow Section 10
Audio, electronic, visual, or similar information: lecture audio, transcripts, uploaded documents and images, handwriting, chat messagesFrom youProviding the Services: transcription, indexing, retrieval, AI FeaturesSpeech provider (live captions and read-aloud only); AI model providers; cloud infrastructure providersWhile needed for your account or content; account deletion has a 30-day grace period, followed by cleanup. Backup and legal exceptions are described in Section 10. Lecture Hat does not persist the live audio stream; uploaded media is stored
Professional or education-related information: class enrollment, assignments, submissions, imported courseworkFrom you; from your institutional account at your directionProviding class, assignment, and teacher-facing featuresAI model providers; the teacher or institution running your classWhile needed for your account or content; account deletion has a 30-day grace period, followed by cleanup. Backup and legal exceptions are described in Section 10
Inferences: knowledge graphs, concept maps, practice progress, automated scores, academic-integrity indicators, class insight reportsDerived from your Account Content, activity, and, for cross-student comparison, other submissions in the same classProviding learning, class evaluation, and academic-integrity featuresAI model providers; the teacher or institution running your classWhile needed for your account or content; account deletion has a 30-day grace period, followed by cleanup. Backup and legal exceptions are described in Section 10
Geolocation: coarse country or region derived from IP addressAutomatically from your deviceSecurity and fraud preventionNetwork-security providerUntil overwritten by size-based operational-log rotation; longer where a documented security or legal incident requires it

We do not request government identifiers, precise geolocation, or biometric identifiers. Account Content can contain sensitive information you supply; optional Canvas Inbox import can include the contents of private communications. We use such information to provide the requested features, maintain security, and meet applicable legal obligations, rather than to infer unrelated sensitive characteristics.

The table describes our current collection and disclosures. We do not sell personal information or share it for cross-context behavioral advertising.

3. How and Why We Use Information

We use information about you for the purposes below:

  • To provide the Services. We set up and maintain your account, authenticate requests, store and synchronize content, process payments, transcribe speech, retrieve notebook content, and produce AI responses.
  • To maintain quality and fix problems. We diagnose errors, monitor performance and usage, and improve features. Review of Account Content must stay within providing and securing the requested Services or be authorized by separate, specific permission, subject to applicable law and an executed DPA. Retaining verbatim chat for a separate research record follows Section 6.4; this notice does not expand the content license or authorize model training.
  • To support learning and class features. We generate practice evaluations, automated assignment scores, annotations, class insights, and integrity indicators. Some checks compare submissions in the same class. Section 17 describes when these records become available and human review.
  • To protect the Services, users, and the public. We detect and investigate malicious activity, enforce applicable agreements, prevent payment fraud, and respond to legal obligations.
  • To communicate with you. We answer support requests and send account, billing, security, and policy notices. Section 15 explains marketing choices.

We do not use Account Content for advertising, sell it, or use it to train our AI models. Optional research and institutional processing remain subject to the applicable notice, consent, class settings, and executed agreement.

4. Legal Bases Where European Data-Protection Law Applies

Where applicable law requires a legal basis, we use information on the following grounds, as relevant to the processing:

  • The use is necessary to fulfill our commitments to you under the applicable agreement or administer your account, such as providing storage, authentication, transcription, and paid features.
  • The use is necessary to comply with a legal obligation, such as tax, accounting, or a valid legal demand.
  • We have a legitimate interest in securing, maintaining, and improving the Services, preventing fraud, and responding to support requests, subject to your rights and interests.
  • You have given consent for processing that requires it, such as an optional research opt-in or a technology requiring consent. You may withdraw consent for future processing without changing the lawfulness of earlier processing.

Account creation and onboarding require an email address, first name, and date of birth. Other content is required only for the feature that uses it; you can create an account without uploading a document. A profile photo and last name are optional.

These grounds describe processing for which we are a controller. An institution that determines covered processing must identify its own lawful basis and give its required notice; we process on its documented instructions. Your agreement with Lecture Hat does not itself supply a legal basis for processing someone else's personal information. Processing special-category information requires an additional condition where the law requires one, and information about criminal convictions or offenses has separate restrictions.

5. Sharing Information

5.1 Service Providers and Subprocessors

We share information with vendors that need it to provide their services to us or to you. Our Subprocessor List describes provider functions and data; the AI Use Disclosure explains AI routing and provider limitations. Principal recipients include:

  • Storage and hosting. Lecture Hat operates its core CPU services on Amazon EC2 with Amazon EBS storage in us-east-1, and its GPU processing on a Lecture Hat-operated server in the United States. Relational records are stored in PostgreSQL through Drizzle and uploaded objects in MinIO; Drizzle and MinIO are software, not additional recipients simply because we use them. Cloudflare provides network security and content delivery and terminates public TLS connections, so it can access transmitted request contents. Direct encrypted backups of database dumps, Redis data, and uploaded files use Amazon S3 in US East (N. Virginia, us-east-1). Backblaze B2 is the legacy backup provider in US East. Any remaining historical copies are archived and removed after verified restore checks; new direct backups use Amazon S3. Section 10 explains retention targets and limitations.
  • Identity. Clerk stores authentication and profile records and issues session tokens. Google supplies profile fields to Clerk when you choose Google sign-in.
  • Payments. Stripe handles checkout, subscription payments, and billing. Its role depends on the processing: under its Data Processing Agreement, Section 2, it acts as a processor when processing on our instructions and as a controller for purposes it determines, including payment-network selection, fraud prevention, compliance, internal billing and invoicing, and service improvement. Stripe's Privacy Policy describes those independent uses and related AI use. Our commitment not to train models on Account Content is not a promise about every independent use of payment data by Stripe. A customer deletion request does not necessarily delete transaction records Stripe must retain independently.
  • AI. AWS Bedrock receives prompts, extracted text, excerpts, attached images, and rendered PDF, slide, or handwritten page images needed by a feature. Supported uploads can begin indexing before you ask a chat question, and grounded chat can retrieve and transmit stored page images. Section 6 explains Lecture Hat-operated processing and provider retention limits. Cactus Micro uses AWS Bedrock in the standard hosted chat catalog. A deployment with the local Gemma option enabled can instead run a selected Cactus Micro chat request on Lecture Hat-operated US infrastructure; automatic indexing and background Gemma tasks still use Bedrock.
  • OCR fallback. Amazon Textract receives uploaded images and rendered document pages when Lecture Hat-operated OCR is unavailable, including to return text coordinates. Requests use US East (N. Virginia); the separate service-improvement and retention limitations in Section 6 apply.
  • Speech. ElevenLabs receives live audio for supported live-caption features and selected text for supported web and iPad read-aloud features, including narrated-lesson speech. Lesson scripts can be saved in your account, and generated audio and playback progress can be cached on your device as described in the Cookie Policy. Our live-caption and speech-output requests ask for logging to be disabled; those flags are not a verified account-level zero-retention or no-training guarantee. Uploaded audio and video normally use Lecture Hat-operated transcription; when it is unavailable, audio is sent to ElevenLabs Scribe v2 using standard processing with provider logging and retention enabled. We have not verified a fixed provider retention period. Extension Read Aloud uses browser speech and does not send text to ElevenLabs.
  • In-browser Python. Code-page and practice Python runs in a browser sandbox. Downloading the Pyodide runtime from jsDelivr discloses your IP address and user agent to that CDN; the download does not transmit your code or notebook content.
  • Email. Amazon Simple Email Service delivers application email; Clerk delivers authentication email.
  • Outside references. Highlighted-term lookups can send the selected term to Wikimedia. If the optional Brave Search integration is enabled for web research, it receives a query after the application applies its redaction and sensitivity checks. External reference services have their own privacy practices; avoid including private information in a public search query.
  • Embedded and externally hosted content. Blog posts can load YouTube privacy-enhanced embedded players, and the tutorial welcome image loads from Unsplash. Those direct browser requests disclose your IP address and browser request information to the host, including referring-site information the browser permits. Loading a player can contact YouTube before you press Play. YouTube may serve non-personalized ads within that player; privacy-enhanced mode does not mean that no information is transmitted or no advertising appears. Their own policies apply to that processing; see the Cookie Policy.

5.2 Teachers and Institutions

Teachers can receive enrollment, assignment submissions, scores, feedback, integrity indicators, and class insight records made available by class features. This differs from the separate research transcript, which is not exposed as a teacher transcript. A teacher can disable transcription of uploaded audio or video; signing a DPA does not itself disable speech or AI features. The applicable course terms and executed agreement determine permitted institutional processing.

5.3 Other Disclosures and Information You Share

  • Legal requirements and protection of rights. We may disclose responsive information when required by valid legal process or when we believe in good faith disclosure is necessary to address fraud or security incidents, enforce rights, or prevent imminent serious harm. Where lawful and appropriate, we notify affected users of a legal demand.
  • Business transfers. Information may be transferred in a merger, acquisition, sale of assets, or bankruptcy, subject to applicable privacy commitments. Extension data has the additional prior-consent restriction stated in its policy.
  • At your direction. Adding a collaborator can expose the shared note, your display name, email address, and live cursor position. Anyone with a public read-only share link can view the linked note without signing in. You can revoke the link, but we cannot retrieve copies others have made.
  • Referral status. When you use a referral invitation, the referring user can receive your masked email address, referral status, and creation and qualification dates. Masking does not necessarily prevent that person from recognizing you. This shares participation information, not your notebook content.
  • Aggregated or de-identified information. We may use or disclose information that cannot reasonably identify you for service operation and improvement. Where law requires commitments for de-identified information, we maintain it in that form, do not attempt re-identification, and require recipients to do the same.

5.4 Sale, Advertising, and Model Training

We do not sell personal information, share it for cross-context behavioral advertising, or use Account Content to train our AI models. Provider-specific limitations in Section 6.2 apply separately.

6. Artificial Intelligence Features

The Services include features powered by large language models and other automated systems, including question-and-answer over your notes, summarization, practice-set generation and evaluation, knowledge-graph construction, image understanding, transcription, and text-to-speech (collectively, "AI Features").

6.1 Where AI Features Run

Core storage and retrieval and text embeddings run on the servers described in Section 5.1. OCR and uploaded-media transcription normally run there; when unavailable, page images can be sent to Amazon Textract and uploaded audio to ElevenLabs. Extracted text and transcript records are stored in our databases. Other AI Features normally use a provider identified in Section 5.1, which receives the prompt together with the content excerpt, extracted document text, audio stream, or image needed to produce the output. Cactus Micro runs through AWS Bedrock in the standard hosted chat catalog. Where a deployment enables the local Gemma option and that option is selected, its chat inference instead runs on Lecture Hat-operated infrastructure in the United States. This local chat route does not prevent automatic document indexing, title generation, or other background Gemma tasks from sending content to AWS Bedrock. The Browser Extension uses the Bedrock chat catalog.

6.2 Training and Provider-Specific Limits

Lecture Hat does not use Account Content to train, fine-tune, or otherwise adjust the parameters of an AI model. AWS states that inputs and outputs submitted to Amazon Bedrock are not used to train the underlying models, and AWS documents that retention and possible AWS human review depend on the selected model and effective account or project retention mode, and states that content sharing with model providers is not currently supported. We have not independently verified the effective retention mode for every production request and do not promise categorical zero retention. See AWS data-retention documentation. Amazon Textract has separate AWS terms permitting content storage and service-improvement use unless an effective AI services opt-out applies; we have not verified that setting or zero retention. ElevenLabs carries a separate limitation: uploaded-media cloud transcription uses standard processing with provider logging and retention enabled. Live-caption and speech-output requests ask it to disable logging, but we have not verified the contractual coverage and provider-level Zero Retention Mode or model-improvement opt-out applicable to our account. Its published business terms incorporate a DPA; that does not establish our account's effective configuration or every permitted use. Do not use third-party AI Features for content you are not willing to process under these limitations. Aggregated or de-identified uses remain subject to Section 5.3, the applicable content license, and the Extension's Limited Use restrictions; removing identifiers does not expand training permission. Any future Lecture Hat model training on your content would require separate affirmative opt-in consent describing the data and purposes; notice or continued use alone would not authorize it, and consent cannot waive the Extension's Limited Use restrictions.

6.3 Accuracy of AI Output

Limitations on AI output, and our disclaimers regarding its accuracy, are set out in our Terms of Service and our AI Use Disclosure.

6.4 Retention of Prompts and Responses

Personal-notebook chat history, including Extension conversations, is saved by default. A separate service-operation or research log of message and response text is off for personal notebooks by default; the software includes an operator configuration that can enable it, and a change in that practice requires notice under Section 18. In a standard class, the class transcript-retention setting can permit history and research logging. In a pilot or strict-privacy class, saving verbatim text requires the student's latest research opt-in. That choice can be revoked for future logging through the applicable class privacy control. The separate research record is not shown to teachers and is not used to train models; it has no automatic expiry, and revoking opt-in does not delete existing records. Class chat-deletion controls, account deletion, or a request to support can remove the retained records. Deleting a saved chat hides it immediately; after 30 days it becomes eligible for permanent deletion by cleanup in bounded batches, subject to legal or security exceptions and backup rotation in Section 10.

These settings describe retention, not unrestricted reuse. A class retention setting or acceptance of this notice does not itself authorize separate research reuse or broader human review of Account Content. Such review must stay within providing and securing the requested Services or have separate, specific permission, subject to applicable law, an executed DPA, and the Extension's additional single-purpose and human-access restrictions for Extension data.

7. Voice Recordings

When you start Live Subtitles, microphone audio, and any browser-tab or system audio you explicitly add, is processed to produce text. Lecture Hat does not persist that live audio stream as a recording; transcripts may be saved to your notebook, and draft transcripts may be cached on your device. Provider processing can involve the retention limitations in Section 6.2. This differs from an audio or video file you upload: the source file is stored with your notebook and follows Section 10. Uploaded audio and video normally use Lecture Hat-operated transcription; if it is unavailable, audio is sent to ElevenLabs for cloud transcription under the provider limitations in Section 6.

We do not create or store voiceprints, perform speaker identification or verification, or otherwise use audio as a biometric identifier. Should that change, we will publish a written retention and destruction schedule and obtain written consent before collection.

Recording law and institutional rules vary. Before capturing anyone else's speech, satisfy all applicable consent, notice, and other requirements described in our Recording Consent Notice.

8. Cookies and Similar Technologies

Cookies help us identify a signed-in session and remember access preferences. Local storage and other device stores also keep drafts, cached responses, transcripts, and offline edits. Our Cookie Policy describes where we use these technologies, their purposes, retention, and browser controls. We do not deploy advertising cookies or cross-site advertising pixels in the current application.

Blocking required cookies can prevent sign-in. Clearing device data can delete unsynced work, and signing out does not necessarily erase every offline record. We do not respond to browser Do Not Track signals; Section 11.5 addresses Global Privacy Control.

9. Security

We use safeguards designed to protect information against unauthorized access, alteration, disclosure, and destruction, including authenticated access and encrypted connections. Our Security Statement describes current controls and their limitations. No online service or storage method is completely secure, so we cannot guarantee absolute security.

We notify affected individuals and authorities of a personal-data breach where applicable law requires it, within the deadlines that law imposes. A GDPR supervisory-authority deadline and the timing of notice to an individual can differ.

10. How Long We Keep Your Information

We generally discard information when it is no longer needed for the purposes for which we collect and use it and we are not legally required to keep it. The time depends on the record and the deletion process:

  • Account information and Account Content: normally retained while your account is active or until you delete content. Account deletion starts a 30-day cancellation grace period. After it ends, cleanup cancels active subscriptions, requests deletion of the Stripe customer and Clerk authentication records, and removes current application records and stored objects. Derived retrieval-index cleanup is queued separately; completion is asynchronous and is not established by the account-deletion transaction. Legacy lecture-audio objects in the retired notebook-recordings bucket are outside the current job, and we have not verified completion of their separate manual cleanup. Provider failures may require retries; independent legal retention by a provider is separate.
  • Deletion-coordination records: during the grace period we retain the scheduled deletion time and a one-way hash of the cancellation token. After deletion we retain tombstones with deleted account, class, and Stripe Customer identifiers. Permanent storage-cleanup tombstones also retain the bucket and object key, which can include a filename. These records retain identifiers and object names rather than document or message bodies; those identifiers and filenames can still be personal information. They do not include Stripe event payloads.
  • Payment and billing records: our payment processor may independently retain transaction-level records for the period stated in Section 2.
  • Usage and rate-limit database records: account-linked AI usage events, costs, quota counters, and rate-limit events have no automatic age-based expiry. They are removed by account cleanup, subject to the backup and legal exceptions in this section.
  • Application request, error, security, and operational usage logs: retained until overwritten by configured size-based rotation. These logs are separate from database usage records and are not organized for account-by-account deletion, so deleting your account does not remove an entry before rotation. A documented security or legal incident may be preserved longer.
  • Communications with support: retained while needed to answer the request, maintain support records, or address a dispute or legal obligation. Email outside the account database is not necessarily removed by automated account deletion.
  • Device copies: offline edits and recoverable transcript drafts can remain after sign-out or server-side account deletion. Website, Extension, and native application stores require their respective device controls; the Cookie Policy describes them. Clearing unsynced work can make it unrecoverable.
  • Information required to comply with a legal obligation, resolve a dispute, or enforce our agreements: retained for as long as necessary for that purpose.

Copies of records may persist after active-system deletion in encrypted backups. Retention targets are 48 hours for hourly database dumps, about 14 days for daily dumps, and about 28 days for weekly or search-index dumps. Direct encrypted database and Redis backups in Amazon S3 (US East, N. Virginia, us-east-1) target deletion after about 35 days. Encrypted volume snapshots of our Amazon EC2 servers can contain all records and uploaded files on the volume and target hourly retention for 48 hours and daily retention for 14 days. Uploaded files are also mirrored to Lecture Hat-operated backup storage. An encrypted copy of uploaded files is also kept in Amazon S3, including while Amazon EC2 is the primary host. The current copy targets synchronization on the hourly backup schedule; replaced or deleted objects target removal from backup history after about 14 days. Backblaze B2 is the legacy backup provider in US East. Any remaining historical copies are archived and removed after verified restore checks; new direct backups use Amazon S3. Migrated historical archives have a separate expiration target of no more than 35 days after migration; they are outside routine dump and file-history pruning, and deletion still depends on successful cleanup. These targets depend on successful backup and cleanup jobs; missed or failed runs can extend retention or create gaps. Our policy targets purge of residual backup data within 90 days of a deletion request, but the backup system does not mechanically enforce that deadline. Our policy is not to restore deleted accounts from backup, but the restore tooling does not enforce an account-level exclusion.

11. Your Privacy Rights (United States)

11.1 Rights

Depending on where you live, the law's coverage requirements, and any applicable exceptions, you may have the following rights:

  • Right to know and to access: obtain a copy of the personal information we hold about you, its sources, the purposes of processing, and the categories of recipients.
  • Right to delete personal information about you, subject to the applicable law's scope and exceptions.
  • Right to correct inaccurate personal information.
  • Right to portability: receive your personal information in a portable, machine-readable format.
  • Right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising.
  • Right to opt out of certain profiling or automated decisions that produce legal or similarly significant effects. Section 17 explains our automated class features; contact us and the institution if you seek review or to exercise an applicable right.
  • Right to limit certain uses and disclosures of sensitive personal information, where applicable law provides it. Section 2 describes our requested-feature, security, and legal-obligation uses; we do not use it to infer unrelated sensitive characteristics.
  • Right to non-discrimination: we will not unlawfully discriminate or retaliate against you for exercising a privacy right. Section 11.6 describes voluntary offers and their eligibility requirements; they do not waive your privacy rights.

11.2 Exercising Your Rights

You can use the account-deletion control in Settings to schedule deletion. To request deletion or exercise another privacy right, email [email protected] with the subject line "Privacy Request." You do not need to create an account to submit a request. Where verification is required or permitted, we use your authenticated account, confirmation that you control the account email, or another proportionate method. We do not require a verifiable consumer request for a California sale/sharing opt-out or sensitive-information limitation request. An authorized agent may submit a request where the law permits; we may ask for proof of authority and, where permitted, signed permission and direct confirmation of your identity or the agent's authority. We honor the applicable exceptions for a valid power of attorney. We respond within the deadline for the right and jurisdiction: access, correction, and deletion ordinarily allow forty-five (45) days, with an additional forty-five (45) days only where permitted and on notice; opt-out and limitation requests can have shorter deadlines.

11.3 Appeals

If we deny a request, you may appeal by writing to [email protected] with the subject line "Privacy Appeal." We respond within the appeal deadline applicable to your request and state, and explain any permitted extension. If we deny the appeal we will state the reasons and provide a method by which you may submit a complaint to your state Attorney General. Virginia: oag.state.va.us. Colorado: coag.gov/file-complaint. Connecticut: portal.ct.gov/AG.

11.4 California Shine the Light

California Civil Code § 1798.83 permits California residents to request information about disclosures of personal information to third parties for those parties' direct-marketing purposes. We make no such disclosures.

11.5 Global Privacy Control

We do not sell or share personal information for cross-context behavioral advertising and do not engage in cross-site tracking. We treat a Global Privacy Control signal transmitted by your browser as a valid opt-out of any sale or sharing; because we conduct none, the signal produces no change in our processing. If we begin any processing for which the signal is operative, we will honor it and update this Policy before doing so.

11.6 Notice of Financial Incentive (California)

Academic-email and referral offers involve account identifiers, email address and domain, referral code and attribution, subscription status, and reward history. We use this information to determine eligibility, apply the offer, and prevent duplicate or fraudulent rewards; referral-status sharing is described in Section 5.3. The offers may be financial incentives where California law applies. Participation does not authorize sale, advertising, or model training on your information. Where law requires separate prior opt-in for an incentive, ordinary account registration or this notice alone does not supply that consent.

  • Academic offers. An eligible new account completing onboarding with an email ending in .edu or .edu followed by a two-letter country code currently receives one 30-day Pro grant without a card; the grant ends unless you separately purchase paid access. The academic paid-plan offer is 20% off. The domain check does not verify enrollment or accreditation. Eligible users participate by completing onboarding with that address or selecting the academic checkout offer.
  • Referrals. While enabled, both participants must pass the academic-domain check. The referred email must be verified and non-disposable; self-referrals and repeat attribution are ineligible. The referrer is limited to five pending or qualified referrals per calendar month. Each qualifying side can receive a 30-day Pro reward, with three free reward months per user for life. An eligible referrer with an active, trialing, or past-due paid subscription may instead receive a US$15 Stripe balance credit; that credit does not count toward the free-month cap. No minimum chat activity or account-age condition is currently configured. Participants opt in by sharing their referral code or following a referral invitation through signup. The Referral Promotion terms give the full conditions.

To withdraw from an academic or referral offer, email [email protected] with "Promotion Withdrawal." Withdrawal stops future participation; it does not require you to close the free account. An unpurchased grant or discount has no cash redemption value. We estimate the value of the eligibility and attribution information by the cost of the discount, granted access, or credit, rather than proceeds from selling data. We have not assigned your Account Content a sale value.

12. Your Privacy Rights (EEA, UK, Switzerland)

Where the relevant European or Swiss data-protection law applies, you may have the rights below, subject to that law's conditions and exceptions. Swiss rights are governed by the Swiss Federal Act on Data Protection rather than automatically matching every GDPR provision.

  • Right of access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (Art. 17)
  • Right to restrict processing (Art. 18)
  • Right to data portability (Art. 20)
  • Right to object to processing based on legitimate interests (Art. 21)
  • Rights concerning significant automated decisions: EU GDPR Article 22 restricts decisions based solely on automated processing that have legal or similarly significant effects, subject to its conditions and exceptions. UK GDPR Articles 22A–22D require applicable safeguards, including information, representations, human intervention, and contesting such decisions, with additional restrictions for certain processing. Swiss FADP Article 21 provides information and human-review rights subject to its exceptions. See Section 17.
  • Right to withdraw consent at any time, where we rely on consent
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, contact [email protected]; you do not need an account to ask about information concerning you. We respond without undue delay and within the applicable deadline. GDPR requests normally require a response within one month; complexity or the number of requests can permit up to two additional months, with reasons given within the first month. Swiss access requests normally require a response within 30 days. We may request only information reasonably needed to establish identity or authority, as the applicable law permits. For data we process on an institution's behalf, we assist the institution with its response; that does not restrict your rights against us for our own controller processing.

13. Minors (18+ Age Requirement)

The Services are limited to users 18 years of age or older. They are not directed to children under 13 and are not offered to anyone under 18, with or without parental consent. Authentication occurs before onboarding, so our identity provider may already hold an authentication record, including an email address and profile information supplied at sign-in, before we receive a date of birth. We process that record and the onboarding submission to apply the age check; apart from that, we do not knowingly collect or use personal information from anyone under 18. If the submitted date of birth indicates an age under 18, we do not persist it, we do not mark the account as onboarded, and the preexisting authentication record is not automatically deleted. Otherwise we retain the date of birth solely to enforce this requirement.

If we learn that we have inadvertently collected personal information from a user under 18, we will close the account and delete the associated personal information promptly. A parent or legal guardian who believes a child has created an account should email [email protected] with the subject line "Minor Account."

14. Educational Records and FERPA

For an individual account, Lecture Hat contracts with you rather than automatically becoming an agent of your school. Coursework can remain subject to institutional confidentiality and other rules even when you copy it into a personal notebook. Canvas assignment import can include scores, submission status, late or missing flags, feedback, and rubric assessments; disable assignment import if you do not want those records copied.

A teacher's creation of a class does not by itself establish the school-official exception under FERPA. Where an eligible institution enters a written agreement, it must identify its authority to disclose education records and the required direct control and permitted purposes. An executed Data Processing Addendum governs the covered institutional processing. Contact the institution first about its education records; we assist under that agreement. We do not sell education records, use them for advertising, or train AI models on them.

Course Pilot processing follows the applicable Pilot Terms and privacy choices. Public Beta participation does not waive privacy rights or replace an executed institutional data agreement.

15. Communications and Your Choices

We send sign-in, billing, security, deletion, class-invitation, and other account notices needed to operate the Services. Marketing messages, if sent, provide an unsubscribe option and require consent where law requires it. Opting out of marketing does not stop necessary account notices. You can also email [email protected] with "Marketing Opt-Out."

16. Transferring Information

Lecture Hat's primary records are hosted in the United States. Using the Services from another country can transfer information to the United States and to provider locations described in the Subprocessor List. Configured global AWS inference profiles can process requests in supported commercial AWS regions worldwide. Your local laws may provide protections different from those in a destination country.

Where a restricted international transfer requires a safeguard, an executed agreement may use the European Commission's Standard Contractual Clauses, a UK transfer addendum, or another lawful mechanism. This notice does not establish that a transfer agreement has been executed for every user, provider, or destination. Lecture Hat is not self-certified under the EU-U.S. Data Privacy Framework or its UK or Swiss extensions. Contact us to ask which mechanism applies to your processing or to request the relevant executed terms.

17. Automated Processing and Human Review

Submitting an assignment automatically starts an AI review. If it succeeds, the Services store a generated score from 0 to 100, mark the submission as reviewed, and store the analysis and annotations before any teacher action. Integrity checks can consider text similarity to up to 200 classmates' submissions, completion speed, differences from your prior code style, and AI-chat activity. A model-identified verbatim paste sets the automated score within the 50 to 55 range. Automated systems also produce practice-set evaluations and class insight reports. These records can affect how an instructor evaluates your work if they rely on them. A teacher may later review or change a score, but human review is not required before a score is stored or made available. The AI Use Disclosure provides further feature limits.

Whether automated processing produces a legally or similarly significant decision depends on its actual use and effect, including an institution's reliance on a score. The ability to change a score later does not by itself establish meaningful human involvement in the decision. Applicable rights apply whenever their legal conditions are met, including for current features. If you believe an automated output about you is inaccurate, contact your instructor. You may also contact us at [email protected], and we will provide the relevant record and correct it where it is within our control. Where applicable law grants a right to information, explanation, opt-out, human review, correction, or contest, you may exercise that right under Sections 11 and 12. For decisions an institution controls, we assist it with requests concerning our processing on its behalf.

18. Privacy Policy Changes

Although most changes are likely to be minor, we may change this Policy from time to time. We identify the revision and effective dates on this page and provide email or prominent in-product notice of material changes before they take effect. Where a change requires consent, we request it before the affected processing. Continued use alone does not waive a privacy right or replace consent required by law.

19. How This Notice Relates to Other Documents

This Policy describes processing; our Terms of Service state contractual rights and dispute procedures for individual use. Applicable privacy law and its mandatory remedies continue to apply. An executed institutional DPA controls processing covered by that agreement; applicable Pilot Terms govern pilot course activity. The Extension Privacy Policy adds collection and Limited Use restrictions for Extension data. A beta disclaimer does not authorize additional data use or eliminate this notice.

20. How to Contact Us

For privacy questions, requests, or complaints:

Lecture Hat, Inc.
Attn: Privacy
7710 SW 67th Ave
South Miami, FL 33143-4532, USA
Email: [email protected]

Where the GDPR or the Swiss Federal Act on Data Protection applies and you cannot resolve your concerns with us, you may lodge a complaint with your supervisory authority. European Economic Area authorities are listed at edpb.europa.eu; the United Kingdom authority is the Information Commissioner's Office (ico.org.uk); the Swiss authority is the Federal Data Protection and Information Commissioner (edoeb.admin.ch).

Template credit and reuse: Adapted from Automattic's Privacy Policy. Lecture Hat changed the services, information categories, providers, AI and education processing, retention, rights, and contact details. This adapted policy text is available under CC BY-SA 4.0. Automattic does not endorse Lecture Hat.